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SPECIAL: If the laptop booted but the screen went blank (if all was OK then skip this question - if you do not know how to obtain this information you may skip this item).
Please provide the graphic card specification/details according to the type of computer you have below:
a) Apple: in OSX > Apple > About this Mac > More Info > System Report. Then 'Hardware' then 'Graphics Displays'. Provide the details of graphics card(s). Note MacPro often have two display cards, provide details of both.
b) Windows laptops: In windows > Start > run, type 'dxdiag' (without the quotes). Click 'Displays' tab. Provide the details from the 'device' box. If your computer has two graphics cards provide details of both.